Investigations

Your investigation demands speed and discretion. We deliver both.

When you're facing regulatory scrutiny or undertaking internal investigations, you need more than just document management. You need senior experts who understand the urgency, maintain absolute discretion, and deliver comprehensive results, fast.

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Trusted legal consultant in strategy meeting demonstrating collaborative approach during professional meeting demonstrating eDiscovery expertise

Your investigations issues risk compromising key outcomes

Tight deadlines

You're managing an inquiry or investigation with a hard deadline. Missing it isn't an option, but the sheer volume of potentially relevant data held across multiple locations is overwhelming.

Search limitations

It’s impossible to fully rely on your search results when documents are not text searchable, you can’t examine or look across all data sets at once and you can’t reliably keep track of what’s already been reviewed.

Inefficient processes

Relying on standard document management systems means your people are constantly reviewing duplicate documents, sorting through irrelevant data and struggling to establish a chronology of events.

Your trusted partner through complex investigations

We support everything from workplace misconduct investigations to major regulatory inquiries. Our senior consultants combine collection expertise with deep understanding of privilege and confidentiality requirements to uncover the key documents to support your investigation.

Unlike traditional eDiscovery providers who treat investigations like litigation, we understand the unique pressures you face, tighter deadlines, higher stakes, and the need for absolute discretion. We work with your team to deliver efficiencies to avoid costly mistakes and keep your investigation on track.

Same-day response times (as confirmed by our clients)

Access advanced search tools and processes

Benefit from experts who understand your urgency

Your path from crisis to clarity

Our proven investigations framework ensures nothing is missed while maintaining the discretion your matter demands.

Rapid situation assessment

We quickly assess the scope, identify data sources and create a tactical plan that meets your obligations and deadline.

Data collection

We collect evidence maintaining a strict chain of custody, providing technical support and insights to ensure information is searchable.

Intelligent document filtering

Using advanced analytics, we identify relevant materials while flagging privileged content before human eyes see it.

Structured delivery

You receive organised documents, tested keyword searches and streamlined review processes for confident responses.

Tackle your next investigation with confidence

Meet your impossible deadlines with confidence

When regulators give you 14 days to produce thousands of documents, panicking won't help. Our same-day turnaround capabilities mean we handle urgent requests quickly. We know which corners can be cut (formatting) and which can't (privilege review) to help meet your deadline - with time to review what you're producing.

Protect your privilege like your reputation depends on it

Because it does. Our senior consultants understand privilege and we’ve developed processes specifically to catch what others miss, avoiding inadvertent disclosures that could affect defence strategies. Sleep better knowing every document has been considered by experts.

Stay in control of every investigation

Control your costs when scopes keep expanding

"Just a few more questions" from regulators usually means thousands more documents. Our transparent approach gives you clarity at each phase. We'll tell you upfront if that "small" request will impact your budget, and suggest strategic alternatives. No surprises, no scope creep, no difficult conversations with clients.

Turn your chaos into compelling narratives

Raw data doesn't tell stories, but organised, analysed data does. We don't just dump documents on you. We bring order to the chaos by providing a complete chronological timeline to help you see patterns and build narratives that support your position - without compromising metadata.

Your investigation can't wait

Don't let document chaos derail your response. Our senior investigations team is ready to help you meet deadlines, protect privilege, and navigate regulatory scrutiny with confidence.

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Trusted by legal teams across Australia

Whether you’re looking to outsource eDiscovery or build the capability of your inhouse team, eDiscovery Collab can help. See how we worked with these firms to enhance outcomes for them and their clients.

What’s it like to work with eDiscovery Collab?

We think we’re knowledgeable, approachable and friendly, but you could say we are a little biased! Here’s what others have to say about working with us.

A superior service
eDiscovery Collab has a deep knowledge of the mix between both the IT and legal processes in litigation. They provide a superior service and are expert at getting into the systems and extracting data quickly. The team is very proactive and always willing to help.

Wendy Barker

former Senior Legal Counsel, Arup

Know exactly what they are doing
Working with eDiscovery Collab was a very satisfying experience. Their service standards are outstanding, being those to which we aspire ourselves. They are highly skilled in eDiscovery. The team knows exactly what they are doing and deal with everything calmly, quickly and professionally.

Stephen Thompson

Partner, Colin Biggers & Paisley

Service is second to none
No-one else is as adept as eDiscovery Collab in the management of documents in litigation. Given today's nature of electronic communication, eDiscovery is vital. eDiscovery Collab delivers meaningful benefits to me, my team and most importantly my clients.
Getting the team involved in a matter as soon as possible ensures that metadata integrity is maintained, efficiencies are created early, and costs are controlled. eDiscovery Collab's service is second to none.
They have great depth of knowledge around legal processes and the Court system than any other provider, and work with me to provide flexible solutions.

Millie Russell

Managing Partner, Russells Lawyers

My preferred eDiscovery provider
eDiscovery Collab is my preferred eDiscovery serivces provider. Not only is their platform easy to use and understand, their client service is excellent. The team is thorough and responsive. They get things done quickly and give me the answers I need in the way that I want. I also appreciate that they are alive to the sensitivity of confidentiality.

Lachlan Boughton

Senior Associate, Colin Biggers & Paisley

Frequently asked questions

How quickly can you respond to urgent regulatory notices?

We pride ourselves on same-day response times. When you call us with an urgent matter, you'll speak directly with a senior consultant who can begin planning immediately.

Can you handle investigations beyond litigation?

Absolutely. Investigations aren’t just about disputes. They include regulatory responses and internal investigations. Our senior consultants have experience across all types of investigations and inquiries.

How do you ensure confidentiality?

We implement strict confidentiality protocols and can provide secure, segregated environments for sensitive matters. Our senior team understands that investigations often involve highly sensitive information.

What if we don't know the full scope yet?

That's normal in investigations. We use a transparent, staged approach that gives you control over costs as the scope becomes clearer. You'll always know what you're committing to before proceeding.

Your reputation deserves experienced hands

Don’t navigate your investigation alone. Our senior consultants have the expertise, systems and discretion to guide you through regulatory scrutiny, internal investigations and crisis responses. We understand what’s at stake.

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