Email review
Turn thousands of emails into organised evidence
When you're staring at thousands of client emails and a looming deadline, you need more than just inbox management. You need senior experts who can transform email chaos into organised, searchable evidence—without the risks of importing your client’s emails into your own inbox.
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Your email headaches are costing you time and risking your case
Search constraints
It’s impossible to fully rely on your search results when emails and attachments are not text searchable, you can’t assign category tags or identify duplicate emails, resulting in unnecessary, time-consuming reviews.
Metadata headaches
Importing client emails into your inbox carries the risk of altering key details, making it hard to sort emails into chronological order, keep track of what you’ve already reviewed or maintain document integrity.
Collaboration limitations
When you import emails into a personal inbox, it’s difficult to share emails with the rest of your team so reviews take longer. You also risk accidentally replying or forwarding an email from the live inbox.
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We've transformed email chaos into case victories
Email reviews don’t need to be a time-consuming part of the litigation or investigation process for your team. eDiscovery Collab has developed an easy and cost-effective solution that harnesses eDiscovery technology to deliver a fully searchable database within hours.
Save time, stress and money with a streamlined approach that can reduce the number of emails you need to review by up to 80% and allow your team to meet every deadline, every time.
Same-day response times
Dedicated senior consultants with 30+ years experience
Access advanced search tools and processes
From email overwhelm to organised evidence
Our targeted approach to email review allows you to find the details you need without the risks of importing client emails into your own inbox, altering the metadata or replying to a live email.
Email identification
We quickly identify where relevant emails are located, organise collection and choose the most appropriate platform for access.
Database setup
We delete duplicate emails and attachments, get rid of the junk, extract key metadata and convert all data into a searchable format.
Document filtering
Using advanced analytics, we identify key evidence while flagging privileged content before human eyes see it.
System training
You receive organised, searchable results and full training in the database to help your team get the right results quickly.
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Enjoy cost and time efficiencies without compromising your case
Find the right emails at the right time
When irrelevant and duplicate emails are removed and you can search across all emails and attachments, the email review process becomes a whole lot easier. By creating a structured, fully text searchable database, it’s easier and quicker to identify the evidence to prove your case, delivering significant cost savings.
Ensure email integrity by maintaining key metadata
To avoid compromising your case, it’s essential that emails and their attachments are handled carefully to ensure metadata integrity. We’ve seen too many instances where critical evidence can’t be submitted due to accidental alteration or deletion of key background details. Our process carefully extracts metadata to reduce this risk.
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Build a stronger case by seeing how key events unfolded
Put emails into chronological order to get the full picture
One of the main challenges of email reviews is putting the pieces together across multiple inboxes and sub folders. We bring order to the chaos by providing a complete chronological email timeline in a single searchable database to help you see patterns and build a stronger case to deliver a better outcome for clients.
Allow full collaboration across your team for better outcomes
Importing emails into a personal inbox for more detailed review makes it difficult for others to assist with the process, limiting case collaboration. It also increases the risk of metadata loss and accidentally sending live emails. A dedicated email database solves these issues, protecting key evidence and enabling full team collaboration.
Why you should NEVER import client emails into your inbox
It’s just not worth the risk. Here are 7 ways an email review can go wrong (and how we can save you from making these critical mistakes)
Metadata corruption
Courts require original metadata. One wrong click in your inbox can destroy admissibility and set back your case. We use a dedicated platform for data integrity.
Email loss
Every time you play around in a live inbox, there’s always the risk of accidentally deleting a key email. We create a searchable database to reduce this risk.
Fragmented data
When emails can’t be easily sorted chronologically across all sub-folders, you miss the full picture. We bring order to the chaos to help you connect the dots.
Sub-folder chaos
It’s almost impossible to effectively track emails across different inboxes and sub-folders. We remove duplicate emails and documents for quicker review.
Lost attachments
It’s not only emails that require organisation - you also need to identify and track attachments. We convert all documents into an easily searchable format.
Missed deadlines
Tight deadlines mean you can’t afford to waste time trying to share a client’s inbox with others. We build a shared database to save time and simplify access.
Accidental disclosure
Working in a live inbox increases the risk of disclosure via the accidental replying or forwarding of emails. We protect key information in a secure database.
Your emails are evidence. Treat them that way.
It’s not worth the risk of moving critical emails into a personal inbox. Discover how our approach to the email review process can save you time, reduce costs and maintain document integrity.
Get a cost estimateTrusted by legal teams across Australia
Whether you’re looking to outsource eDiscovery or build the capability of your inhouse team, eDiscovery Collab can help. See how we worked with these firms to enhance outcomes for them and their clients.
What’s it like to work with eDiscovery Collab?
We think we’re knowledgeable, approachable and friendly, but you could say we are a little biased! Here’s what others have to say about working with us.
Frequently asked questions
Outlook wasn't designed for legal review. We preserve metadata, enable multi-user collaboration, thread conversations across folders, and provide audit trails—none of which Outlook can do reliably for legal matters.
Every attachment is extracted, indexed, and linked to its parent email. You can search across attachments, review them separately, and maintain the connection to the original email, something impossible in a standard inbox.
Yes. Our secure platform allows your entire team to review, tag, and annotate emails simultaneously without the version control issues of forwarding emails around.
Our senior consultants are trained in privilege identification. We can flag potentially privileged communications before review, create privilege logs, and ensure privileged emails are segregated from production.
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Quickly uncover the evidence you need from your emails
Email reviews don’t have to be frustrating or time-consuming. Our team has the expertise, systems and knowledge to streamline the process and unlock time and cost savings.
Get a cost estimate