Workflow analysis
Your workflows hold hidden potential. We'll help you find it.
When every matter feels like you’re reinventing the wheel or if "that's how we've always done it" is costing you hours each week, it’s time for fresh eyes. Our senior consultants bring decades of experience to uncover the efficiencies hiding in your current processes and unlock your full potential.
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Your workflow frustrations are more common than you think
Document chaos
With client documents stored across emails, network drives, document management systems (and even offline), it’s difficult to speed up your processes if you don’t know where key information is located.
Metadata headaches
Importing emails and documents into your system can alter key details, making it harder to sort into chronological order, keep track of what you’ve already reviewed or maintain document integrity.
System limitations
Traditional document management systems are not fit for purpose as there’s no way to effectively search across documents, separate emails and their attachments or tag privileged records.
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When you’re in the thick of it, we see what you can't
Leveraging extensive systems expertise and over 30 years of legal tech and operations experience, we analyse your existing workflows with fresh eyes to find the right balance between efficiency and compliance to help your firm stay competitive.
Our senior consultants have a deep understanding of privilege and confidentiality requirements. This allows us to harness AI-driven technology in a responsible way to identify process improvements without compromising data security or your firm’s reputation.
Legal operations experience
Dedicated senior consultants (not only junior resources)
Fast response times (reducing your costs)
Your workflow transformation in four simple steps
eDiscovery Collab leverages intelligent technology, refined procedures and experienced senior staff to make it quicker and easier to find critical information for any legal matter.
End-to-end Process Mapping
We work with you to map out every step of your existing discovery and disclosure process, giving you a clear end-to-end view of the resources, systems and data being used.
Risk and Cost Exposure Check
We assess how your current approach measures up against industry best practices. Are you spending too much time on low-value manual document management tasks? Are you exposing your firm (or your clients) to unnecessary risks or extra cost?
Technology and Tool Review
We evaluate how your current tools are (or aren’t) supporting your workflow. Whether you’re working using a mix of platforms or an entirely manual process, we’ll help identify the right tech to boost consistency and control, without breaking the bank.
Recommendations for Improvement
We harness our technology expertise and know-how to develop a more efficient approach, leveraging best practices and advanced systems for optimal outcomes tailored for your team’s size, case profile, client base and risk appetite.
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Ensure your workflows are helping your firm move forward
Give your team their time back
You didn’t hire qualified lawyers to wade through share drives, read irrelevant emails or check for sensitive information. Not only is it wasting their time and costing you money, but it’s also a fast-track to staff dissatisfaction and low morale. Identifying workflow efficiencies reduces time spent on low-value tasks and allows your team to do what they are actually trained to do.
Your consistency becomes your reputation
Inefficient workflows increase the chance of your firm missing something crucial or not following all required steps in a litigation, investigation or compliance matter. It also makes it hard to build a reputation of trust in your industry. Proactively analysing and optimising your workflows allows you to become known for delivering consistently positive experiences.
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Find ways to help your staff work smarter, not harder
Your technology finally delivers its promise
It’s no secret that most document management systems are not fit-for-purpose when it comes to legal discovery and disclosure (lack of search functionality, anyone?). By investing in a comprehensive workflow analysis, you not only discover how to streamline manual processes, but you also understand how specific technology solutions can change the game for your firm.
Your profitability improves without working harder
Every business is struggling to raise productivity without increasing costs. Sure, you can hire more people to do more work, but how sustainable is that in the long run? Taking a step back and analysing your workflow gives you a golden opportunity to identify process efficiencies to drive productivity growth, helping your team get more done in less time (with less effort).
Your workflows shouldn’t make things harder
Don't let inefficient workflows affect your team or your clients. Our senior-led team is ready to help you map out your end-to-end process, identify opportunities and harness technology solutions to stay competitive and scale with confidence.
Get a cost estimateTrusted by legal teams across Australia
Whether you’re looking to outsource eDiscovery or build the capability of your inhouse team, eDiscovery Collab can help. See how we worked with these firms to enhance outcomes for them and their clients.
What’s it like to work with eDiscovery Collab?
We think we’re knowledgeable, approachable and friendly, but you could say we are a little biased! Here’s what others have to say about working with us.
Frequently asked questions
Our workflow analysis takes 2-3 hours of consultation, either on-site or virtual, followed by a comprehensive and tailored report within one week. We map your current processes, interview key team members about pain points, and analyse workflows through both technology and legal perspectives. You'll receive detailed recommendations with a prioritised implementation roadmap.
Not at all. The analysis requires minimal time from key stakeholders and can be scheduled around your commitments or broken into shorter sessions. We observe workflows without interrupting them and understand that legal work cannot stop for process improvement. The time investment is minimal compared to ongoing efficiency gains.
We provide tailored recommendations based on your specific practice areas, case types, and client requirements rather than generic solutions. Our consultants have worked with diverse firms and understand that every practice has unique aspects. We enhance what you're already doing well whilst identifying opportunities within your existing framework.
We operate under strict confidentiality agreements and focus on process workflows rather than examining actual client documents. When examples are needed, we use anonymised data. Our team understands privilege requirements intimately, having worked in legal environments for decades, ensuring complete protection of client information.
Most firms see 20-40% reductions in routine document management tasks. Common improvements include streamlined email review, automated document organisation, reduced search time, and elimination of duplicate work. We focus on your biggest time drains first for maximum impact, with most firms seeing ROI within 2-3 months.
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Your team deserves workflows that actually work
Don't settle for second-rate processes. Our senior consultants have the systems expertise and legal ops know-how to transform your workflows to achieve greater efficiency and growth.
Get a cost estimate