Heather Rubinstein

I am eDiscovery Collab’s Head of Client Success and I am helping build on the company’s culture of being the best eDiscovery provider in the market.

Since joining the eDiscovery industry nearly 5 years ago, I have quickly built a reputation for my extensive knowledge of the solutions that can be delivered by Nuix Neo Discover and RelativityOne across law firms, in-house counsel and insolvency practitioners.

I have a particular interest in class actions and funded litigation.

Based in Melbourne, I am a certified Nuix Sales Professional, as well as a RelativityOne Sales Pro and RelativityOne Review Pro. I have worked in Australia and the US across a number of tech industries.

Experience

I have worked in innovative tech industries since my first role selling voice and data networks to the early days of selling internet payment services through to blockchain technologies. I then moved into eDiscovery solutions.

My interest has always been in how technology can simplify and create efficiencies in the working lives of people.

My top three tips for eDiscovery clients

1. Check in with me early in your search for a solution as there will be a way for our technology solutions to simplify what needs to be done and save you time and money.

2. You don’t need to be an expert in a particular technology solution or know how a particular technology works – you just need to know somebody who is an expert and can point you in the right direction. I am a great connector for people who need a technology solution and can help you find the person to help you.

3. Artificial Intelligence (AI) isn’t coming – it’s already here and eDiscovery Collab has been using AI tech such as Continuous Active Learning (CAL) and Technology Assisted Review (TAR) for several years. As the next level of AI in eDiscovery becomes available in the coming months, the team at eDiscovery Collab are best placed to help you capitalise on these innovations.