Insurers

 

how we help

eDiscovery Collab works with insurers, their claim assessment teams and their lawyers during the early case assessment phase to carry out investigations of small and large volumes of documentary material when:

  • conducting a claim investigation and assessment
  • carrying out a claim risk analysis, especially during early phases of matters prior to the appointment of external lawyers
  • identifying relevant document sets to brief barristers or experts directly.

Often an insurer appoints eDisccovery Collab to work alongside the insured when assembling material to support their claims and utilise our tools and technology to enhance the assessment process.

  1. Examining and understanding data sources and any risks associated with collection that could potentially cause unnecessary expenses, such as altering of metadata.
  2. Reducing the likelihood of having to conduct the same searches across multiple source, such as emails, network drives and databases.
  3. Identifying if searches can be conducted across a document set in internal systems.
  4. Ensuring all documents are fully text searchable enhancing the reliability of searches.
  5. Tracking documents that have already been reviewed.
  6. Removing duplicate and irrelevant documents.
  7. Sorting the documents into chronological order.
  8. Filtering documents into categories to assist with identifying and locating key documents.
  9. Using AI tools to assist in identifying “like” documents more quickly.
  10. Conducting a quick email inbox review for internal claims.
  11. Consistent sharing of multiple documents with external parties where everybody is working from one source of truth.
  12. Focusing on reducing document storage fees and streamlining the legal review process to reduce costs.
  13. Ability to negotiate different pricing models with technology providers based on your storage requirements.
  14. Ongoing training to ensure your team and your lawyers are efficiently and effectively using the technology and tools to minimise eDiscovery costs.
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